SaaS Tools for Businesses that are essential in 2020

With sudden advancements in the digital world and unusually high demand for essential business tools, many businesses in search of important tools for their growth and improvement. If only there were a list of efficient SaaS tools for businesses to help them.

In this regard, we have decided to list down some of the major SaaS tools for businesses that can help improve their growth.

You might also be interested in – Top 10 Best SaaS companies in 2020

SaaS Tools for your Businesses


SaaS Tools for Businesses

Every company needs to be fully aware of the amount of cash inflow and outflow and requires to maintain it in order to gauge its performance. Therefore, an accounting department has to be extremely efficient in managing the accounting books.

To help the accounts department, many companies have introduced a number of accounting tools.
Let us show you our pick from the current lot.


Xero is the complete package for small and medium-sized businesses. It is an online accounting software system that provides clarity of the financial situation with ease.

From viewing the cash flow to managing transactions and keeping track of the bills, Xero gives you all the information – you need.

Appointment Scheduling

SaaS Tools for Businesses

The most important part of managing a business is maintaining schedule on-the-go. It needs multiple revision and demands an update whenever there is a change. Therefore, next on our list is a successful appointment scheduling SaaS tool for your business.


The entire concept of building software solutions was to make a process efficient and less time-consuming. Fortunately, with Calendly’s extremely simple user-interface, you get to exercise both the features.

Whether you need to schedule appointments regarding interviews or for a presentation, Calendly has got your back. You will never have to rigorously scroll through your email to find the right email that got buried in with other stuff.

Furthermore, since it supports collaborative workflow, the date and time selected by the clients or colleagues are automatically synced with your calendar.

Business Intelligence

SaaS Tools for Businesses

As the name suggests, every business requires some intelligence to run a business with a trusted and tested set of strategies. Furthermore, this intelligence needs to be thorough and detailed so that a business can afford to trust on it.
Let’s have a look at the best business intelligence in 2020 according to us.

Google Analytics

Google Analytics requires no introduction to any business that has any kind of internet access. It is an amazing tool that is intelligently engineered to yield performance analysis. Furthermore, it even does a convincing job at gathering accurate audience insights.

You need to measure your website’s traffic metrics, divide your visitors into different categories, or group them on the basis of region, Google Analytics has got it all under control.

Content Management

SaaS Tools for Businesses

Content has gained excessive importance in recent time and the myth of attracting an audience by a better portrayal of subpar content has been busted successfully. The modern era and its users have a serious inclination towards perceiving and enjoying relevant content.

Therefore, it is important to have a proper content management system that can help you manage your content by helping with consistency and quality.
Here’s our pick for the best content management tool in 2020.


Are you in need of a content marketing tool or you wish to increase your sales? HubSpot is the best choice for all your content-related matters. It helps you take the necessary steps to convert more visitors and grow your business.

Customer Support

SaaS Tools for Businesses

Customer support is probably one of the most important aspects of a business and the customers expect the support of a company to be of the highest standard. Therefore, companies require as much assistance as they can get to improve their customer support system.
We believe the following SaaS tool might be the best customer support tool in 2020.


Being an online cloud-based customer support system, Freshdesk has the powers as good as a robust software. It comes with exciting and intuitive features that ensure that your business has the most convincing and efficient customer service.

It comes with features of multi-channeling, the capability to customize, and collaborate on-the-go. Furthermore, it even offers a mobile for both Android and iOS devices.

Human Resource Management

Businesses often think that Human Resource management does not deserve many updates and remain content with their existent options. However, strengthening your human resource management is becoming a defining factor for businesses now.
Here’s our pick of the best human resource management tool in 2020.


BambooHR is becoming the choice of all kinds of businesses due to its intuitive and efficient features. With its options to add new job postings, manage applications, and seamlessly post jobs across popular job boards, it’s really helpful.

Project Management

As the world welcomes more digital advancements, the importance of management has reached its all-time high. Therefore, many companies are stepping forward and creating software solutions to provide management software.
Let’s have a look at our pick from the world’s current best project management software.


A project management tool is expected to provide the ease of accessibility and the flexible options of supporting collaborative workflow. It’s a good thing that ProofHub does all that, and more!

It is a SaaS-based project management system that contains a wide range of features from assignment of tasks to tracking milestones of each project. Furthermore, it provides an in-depth analysis of all the assigned projects. This allows the Project Manager to be in control of the employees’ performance.

Social Media Management

Social Media management is becoming an important aspect of growth and publicity for a business. If you wish to increase the audience of your business, it is suggested to utilize social media to market yourself and spread the word.
For that matter, let’s have a look at our pick for the best social media management tool.

Zoho Social

Zoho Social is clearly the best social media management tool to help in the growth of your business. With an effective business management solution, it ensures that your content reaches the right audience at the right time and in the right ways.

Furthermore, it covers popular social media channels like Google+, Facebook, Instagram, Twitter, etc. which makes sure that your brand reaches on every platform.

Moreover, Zoho Social gives you the liberty to interact with your audience in real-time which appeals to the audience’s interest. Also, it helps you stay up-to-date with the customers’ expectations of your business.

Therefore, if you are in need of accurate customer insights to help improve your business, Zoho Social might be of some help.


The importance of SaaS tools for businesses is increasing at a rapid pace and the world is accepting this mechanism with open arms. As a result, we are and will continue to witness radical advancements in making both the customers’ and businesses’ lives easier.

Let me know with your feedback regarding this post in the comments section below.

Have a nice day!

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